Software Development
In many cases, Westlake is asked to develop full end-to-end wireless solutions for its customers including full secure Extranets for job assignment, data collection, data analysis, triggers and thresholds around data, GPS technology and bar code support. This technology often goes to sales force automation, field force automation, wireless integration and wireless supply chain management
Integration
Support for existing database platforms is a special focus for Westlake. We have assisted customers in the migration of wireless time card data directly into commercial payroll and billing systems and back office database access directly to their wireless hand held device. The extra step of extending your existing IT systems to the field virtually always increases productivity.
Hosting Services
Westlake offers JSP hosting and servlet hosting accounts with advanced, scalable server technologies like Servlets, Java Server Pages (JSP), Enterprise JavaBeans (EJB) and XML. Programs operate on dedicated Sun Sparc stations that are monitored 24/7/365. All hosted solutions are secure and backed up daily.
Consulting
There is a balance between what a vendor has to sell, what a customer thinks they want and what a customer actually needs. Westlake’s consultive selling approach educates our customers in plain English the liabilities and benefits of each technology (operating systems, protocols, hand held devices, data collection methodologies, etc.) to ensure our customers implement the most optimal workflow scenario possible and to do so within your budget.
Education Services
Westlake currently supports the longest running and most attended wireless education series worldwide. Since 1994, over 25,000 wireless executives and customers have taking advantage of solution driven seminars created by our management team. Topics include but are not limited to How to Create Profitable Customer Behavior, How to use Wireless to Increase Customer Satisfaction, How to Create Sustainable Competitive Advantages over the Competition, and How to Properly Assess the Needs of a Customer; A Consultative Approach.
Westlake is considered a leading expert in the following subject matter:
