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  Home >> Case Studies >> Nextel - Wireless Carrier Goes Wireless

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Case Study 7 - Nextel - Wireless Carrier Goes Wireless

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Second, once the data had been collected on the handset, a private Extranet supporting the latest wireless

middleware was needed to receive and store this data for management. The Extranet would provide

additional functionality such as tracking how often an RAE visited a particular location, monitor the GPS

coordinates of the RAE when submitting to ensure they were actually at the store when submitting,

accumulate statistics on every model phone to assist in inventory control at the store, store chain, city,

regional and national level, etc. AirMobility.Net wireless middleware was used to accommodate Nextel for

this solution. AirMobility.Net Middleware is a highly customizable environment to enable users to create

and modify wireless field forms to a field force of any size in real-time. The Middleware is also designed to

enable the user to collect, display, sort, export and route collected field data in a variety of ways (.XML,

HTML, E-mail, .XLS, ASCII, third party software and services, etc.).

Third, it was determined that to provide the highest level of automation, that the internal database within

Nextel called the Sales Information System (SIS) would export important information to this Extranet that

would automatically assign each RAE their stores, automatically mange employee turnover issues, etc. For

example, if an RAE was assigned several new stores in the SIS program, the Extranet would automatically

populate the handset so the RAE only need to select from a pre-defined list versus manually

entering in store names and ID numbers. This function enables Nextel to manage thousands of retail locations, the reps

assigned to these locations and their managers from a single central location.


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Nation’s largest wireless data carrier uses Westlake’s AirMobility.Net to collect and analyze information submitted from retail field force.

Learn: AirMobility.Net, GPS, Integration, Extranet, Triggers, Thresholds, Analysis, Software Development, Retail, Sales Representative Tracking

 

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