Second, once the data had been collected on the handset, a private Extranet supporting the latest wireless
middleware was needed to receive and store this data for management. The Extranet would provide
additional functionality such as tracking how often an RAE visited a particular location, monitor the GPS
coordinates of the RAE when submitting to ensure they were actually at the store when submitting,
accumulate statistics on every model phone to assist in inventory control at the store, store chain, city,
regional and national level, etc. AirMobility.Net wireless middleware was used to accommodate Nextel for
this solution. AirMobility.Net Middleware is a highly customizable environment to enable users to create
and modify wireless field forms to a field force of any size in real-time. The Middleware is also designed to
enable the user to collect, display, sort, export and route collected field data in a variety of ways (.XML,
HTML, E-mail, .XLS, ASCII, third party software and services, etc.).
Third, it was determined that to provide the highest level of automation, that the internal database within
Nextel called the Sales Information System (SIS) would export important information to this Extranet that
would automatically assign each RAE their stores, automatically mange employee turnover issues, etc. For
example, if an RAE was assigned several new stores in the SIS program, the Extranet would automatically
populate the handset so the RAE only need to select from a pre-defined list versus manually
entering in store names and ID numbers. This function enables Nextel to manage thousands of retail locations, the reps
assigned to these locations and their managers from a single central location.
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