In this type of reporting, any agency at any level could log in and monitor the events as they unfold (from home, office, on the road, have it resent as a wireless text message, etc.), print and keep records, etc. The value of this type of system could prove to be even more critical if multiple incidents were to break out from multiple locations in any city or state at a single time.
For example, a Governor or Homeland Security Director of a state could track 20 incidents at a single time, unfolding in virtual real time, with data to which they would not otherwise have access. This also has implications for consumers and media personnel being able to monitor events from the field. As shown below, using two-way wireless technology significantly enhances and expands communication between departments, across departments, and across local and ultimately national reporting and response agencies.
Study assesses 440 public safety organizations and their traditional dispatching capabilities (published feature article in Mission Critical Magazine).