In most cases, there appeared to be little cooperation between agencies in standardizing on any particular technology. Rather, each department or agency would have a formal way to receive communications centrally, but how that agency or department distributed information to their field force varied almost as much as the number of departments.
For example, if a Homeland Security Director needed to have HAZMAT, fire, and police respond to and coordinate a potential crisis, the Director of Homeland Security of that state would depend on each agency to respond and deploy staff according to whatever specifications were requested. But the Homeland Security Director would not be able to see the individual responses and status updates by every responder of that emergency from the field, department by department.
Study assesses 440 public safety organizations and their traditional dispatching capabilities (published feature article in Mission Critical Magazine).