Qualifying/Testing/Study Phase/Exit Survey – All potential participants received an initial interview and a written overview of the study to see if they were interested in participating, were checked for wireless coverage issues, and then received active two-way wireless devices for the study (when needed). Participants were given up to 200 days to use the devices and airtime along with the wireless software to use. Once the testing phase was completed, participants were directed to return the devices and complete an exit survey online located at: http://www.westlakesoftware.com/wirelesshomelandsecuritystudy.htm (Appendix B)
Compiling the Study - The final step was to finalize the data collected and write up the study.
Study assesses 440 public safety organizations and their traditional dispatching capabilities (published feature article in Mission Critical Magazine).
