In the screen shot above, the letter “a” would denote “accepted” (displayed in green) to the dispatcher, the letter “n” as “not available” (displayed in red), and the letter “s” as “stand by” (displayed in yellow). As show in the graphic below, each organization would now be able to set their own response codes, each with an associated description and a selected color.
This particular function would enable a dispatcher to send a message (for example) to 1000 emergency service personnel, to multiple departments, on multiple shifts using virtually any mix of commercial wireless service providers in their area and be able to instantaneously assess virtually any aspect of their field force and their associated status.
Study assesses 440 public safety organizations and their traditional dispatching capabilities (published feature article in Mission Critical Magazine).